Customer Service

For all AVANTEK products purchased from Amazon:

18-month Warranty
For 18 months after the date of purchase, you will receive a full refund or a replacement for any quality-related issue with no need to return your AVANTEK product. Reminder: Be sure to use your product as directed.
Free User Support
Not sure how to get your AVANTEK product to work properly? Contact our helpful customer service team for fast and friendly solutions.

Limitations and notes
• Improper Use or Installation
• Cosmetic damage
• Damage due to acts of nature or God. For example: lightning strikes, tornadoes and the like
• Accidents
• Connection to an incorrect electric outlet
• Attempted repair or modification to any part of the product by anyone other than authorized personnel
Contact Us
If you encounter any problems with your AVANTEK product, please feel free to contact us at  We will usually respond to your inquiry within 24 hours.