Information Collection and Use
Information is collected from users at several different points on this website, including registration and order forms. Some examples are when you:
• Sign up or request to be placed on our email lists;
• Place an order through iavantek.com;
• Make merchandise purchases and returns;
• Contact us regarding a question or concern; and
• Otherwise submit personal information to us.
The personal information you provide us may include your name, email and physical addresses, phone numbers , credit and debit card numbers, checking account numbers and birth date. When shipping merchandise, we may collect information you provide us such as the name, address, and phone number of recipients.
We may use this information in the following ways:
In order to streamline your shopping experience, we recommend that you complete our registration form. During registration you are required to give personal contact information (such as name and email address). By registering your account information, you are able to take advantage of special offers and e-mails about new promotions, fashion trends, site and service announcement updates, etc. It is also more convenient for a registered customer to make purchases online. We do not share your registration information with outside parties.
On the order form, you must provide contact information (such as name, billing address and shipping address) and financial information (such as credit card number and expiration date). We use this information for billing purposes and to fill customer orders. If we have trouble processing an order, we will use this contact information to get in touch with you.
From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may share this information with our service providers who perform services such as gathering survey data or facilitating contests on our behalf, but we do not authorize these providers to disclose or use your information for any other purpose.
Out of respect for the privacy of our users, we present the option to not receive information on products, services and special promotions. Please see our Choice and Opt-out statement below.
Web beacons, also sometimes called "pixel tags," are small strings of code placed on a web page or in an email message for the purpose of transferring data. Web beacons help us analyze our customers' online behavior and measure the effectiveness of our website and our advertising. We work with third-party service providers to help us track, collect, and analyze this information.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We also work with third-party service providers that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.
We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our website, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising and for other internal business purposes.
We use IP addresses to analyze trends, administer the site, track users’ movements and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We may use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you for the duration of a session and to gather broad demographic information.
Shipping, Billing and Other Service Companies
We use outside shipping companies to ship orders and mail catalogs and a credit card processing company to bill users for goods and services. We may partner with other parties from time to time to provide specific services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this website. These providers may collect anonymous information about your visits to our site and your interaction with our products. They may also use information about your visits to this and other websites to target advertisements for goods and services. No personally identifiable information is collected or used in this process.
From time to time, this site may contain links to other websites. We are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this site.
We reserve the right to disclose information about you when we believe disclosure is appropriate to comply with the law, or if we believe disclosure is necessary to protect the rights, property and interests of The AVANTEK.
Notification of Changes